Privacy Policy

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Privacy Policy for Asia Horizon

1. Introduction

Asia Horizon (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and manage the data you provide to us when using our website. By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using our website.

2. Data Controller

Asia Horizon works with our website provider to collect and manage personal data. While we oversee how your data is used, certain aspects of data storage and security are managed by our third-party website provider.

3. Data We Collect

We collect and process the following types of information:

  • Personal Information: This includes details such as your name, email address, and phone number, which are provided when you book a tour or make an inquiry through our website.
  • Analytics Data: We use Google Analytics to track website activity, such as page views, traffic sources, and general user behavior. This data does not include personally identifiable information.

We do not collect sensitive data or payment information, and no unnecessary data is gathered.

4. How We Collect Data

Your data is collected through:

  • Booking Forms: When you fill out a booking or inquiry form, the information you provide is securely stored and used only for its intended purpose.
  • Google Analytics: This tool automatically collects non-personal data such as traffic patterns, session duration, and referral sources to help us optimize user experience.

We do not use cookies or other tracking technologies apart from Google Analytics.

5. Purpose of Data Collection

We collect your data to:

  1. Facilitate the booking process and ensure your requested services are confirmed.
  2. Communicate with you about your bookings, including providing updates and important information.
  3. Share essential details, such as your phone number, with service providers (e.g., tour operators) to coordinate your bookings.
  4. Analyze website performance and improve our services using aggregated, non-personal data from Google Analytics.

Your personal data will not be used for marketing or promotional purposes unless explicitly stated and consented to.

6. Sharing Your Data

To provide you with seamless services, we may share your personal data with third parties under the following conditions:

  • Service Providers: Your phone number will be shared with tour operators or transportation companies to facilitate bookings and service delivery.
  • Third-Party Platforms: We use Google Analytics for website analytics. This platform collects non-identifiable data according to its own privacy policies.

We do not sell, trade, or disclose your personal information to other parties for marketing purposes.

7. How We Use Your Data

Your personal data is used solely for the purposes of:

  • Processing and managing bookings.
  • Communicating essential updates related to your tours or services.
  • Facilitating coordination with third-party service providers (e.g., sharing your contact details).

We are committed to only using your data in ways that align with your expectations and the services you have requested.

8. Data Protection and Security

We take the protection of your personal data seriously and implement the following security measures:

  • Secure Storage: All data is stored securely by our third-party website provider.
  • Access Controls: Access to your personal data is restricted to authorized personnel and third parties directly involved in delivering the services you have booked.
  • No Payment Data Storage: Since we do not collect or process payment information, this data is never at risk.

While we strive to protect your data, please note that no data transmission or storage system is completely secure.

9. Data Retention

We retain your personal data for as long as our website operates or until it is no longer needed to fulfill the purposes outlined in this policy. Once the data is no longer required, it will be securely deleted in compliance with applicable laws and regulations.

10. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You have the right to request corrections to inaccurate or incomplete data.
  • Deletion: You may request that we delete your personal data, provided it is no longer necessary for the purpose for which it was collected.
  • Objection: You can object to the processing of your data under certain circumstances.

To exercise any of these rights, please contact us at info@asiahorizon.eu. We will respond to your request within the timeframes required by applicable law.

11. Cookies and Tracking Tools

Asia Horizon does not use cookies or other tracking technologies beyond Google Analytics. Google Analytics helps us monitor website usage and improve functionality without storing personally identifiable information. For more information, refer to Google’s Privacy Policy.

12. Third-Party Services

We rely on third-party platforms to support our services:

  • Website Hosting Provider: Our website provider securely stores all collected data.
  • Google Analytics: Non-personal website activity is tracked for analytics purposes.

These third parties are required to handle your data in compliance with applicable data protection laws.

13. Protecting Children’s Privacy

Asia Horizon’s services are not specifically targeted at children. If we become aware that we have collected personal information from a minor without parental consent, we will delete it promptly.

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When significant changes occur, we will notify you via email or post a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

15. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is managed, please contact us:

This Privacy Policy was last updated on 2024 dec 27.